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Tenant Fees
Payments and permitted fees
One month’s rent payable in advance
A dilapidations deposit of up to a maximum of 5 week’s rent which is refundable at the end of a tenancy (subject to tenancy contractual obligations)
A holding fee/deposit (to reserve the property) of one week’s rent which is refundable if the landlords withdraw but is non-refundable if the tenant provides misleading information or withdraws after we have incurred costs or fails the right to rent checks or fails to provide information required to process their application in a timely manner.
Early Termination fees
If due to unforeseen circumstances, you need to leave the property before the expiration of the Tenancy subject to the Landlord’s written agreement, we would be willing under your written instructions re-advertise the property for re-let. There would, of course be a charge for this service (please contact the office for more details). Should it not be possible to re-let the property, you will still be responsible for the rent and any associated bills until the new tenants have taken up occupation of the property or until the original tenancy termination date, whichever is sooner.
Changing an agreement
If the tenants require a change to be made to the original tenancy agreement, such as removal of a tenant or adding a new tenant then a fee of £50 is payable by the tenant.
Keys
If keys are lost and need replacing including any security devices and parking permits a reasonable charge will be made for this.
Late Rent payment
A fee may be charged for late rental payments which exceed 14 days at 3% above the bank of England’s base rate.
Redress Scheme
Safeagent scheme No A3150
Client Money protection (CMP) scheme
Safeagent scheme No A3150
What our customers say
Fantastic service for the last 12 years
Mr M – Greenford
Just a brief note of thanks for your calm and efficient help with my father’s house sale. I couldn’t have wanted a better way of concluding that part of my dads life. Many thanks.
Mrs R – Southall
We sold and purchased a new property, Evans and Company were helpful all the way throughout our move, any problem we encountered they helped us to resolve. The service we received at Evans and Company was very professional and we will definitely recommend it.
Mr & Mrs S – Northolt
Thank you for your help with this please can you let Jason/Drew know that I will pop in as soon as I can and thank them for me
Mrs C – Southall
I would like to say thank you to the brilliant team at Evans and Company in Greenford, especially to Mr Jason Evans and Ms Joanna Chrobak.They were extremely helpful and accommodating in the sale of our house. Very friendly and professional. Will recommend them anytime! I’m a very happy customer
Mr & Mrs F – Greenford
I found the standard of service from Evans and Company to be of an exceptionally high standard. The Staff were helpful and polite and pro active in facilitating a speedy sale.
Mrs D – Southall
I have rented my flat with Evans and co for 12 years now. I was a first time landlord and very naive when I joined them. Thank goodness for Andrew and the team. Trust in the team has always been so important to me as I work abroad, I have had great advice and guidance all the way and have been able to run on the team to organise works for me in my absence.
I love the fact I receive prompt statements and invoices as well as frank and regular inspection reports. Due to my initial ignorance I probably called for advice and information more then others initially, however because of their knowledge and friendliness I’ve continued to do so.
A fantastic team I trust implicitly with my property. They have always been available and prompt with advice and information, are knowledgeable with the law and are totally professional whilst making you feel you are their only client ! 12 years on I am about to look for a third tenant and wouldn’t trust anyone else apart from Evans and Company . Thank you for all your years service.
Ms N – Southall
Just a few words to say thank you for your co-operation during the sale of my flat, much appreciated.
Ms W – Greenford
Having just purchased a property from Evans & Co, I can say that this is a very professional and efficient establishment. I was kept abreast of all developments throughout the purchase in a concise and informative manner. When leaving messages, I was always called back promptly. Keep up the good work!
Mr R – Hayes
Having recently lost a loved one, selling our relative’s home was an emotional experience made a lot easier by all the staff at Evans & Company, from the first call they made everything easy and accommodated me throughout. They were able to sell the house within a week and in excess of the price I was hoping for, thank you for all your hard work, understanding and professionalism.
Mrs C – Southall
First time I have sold a house and completed today. It went very smoothly, Evans & Co are very professional and friendly, quietly got on with things and kept me up to date with progress. I’ve found some agents are very pushy, and often unrealistic with initial asking prices just to get your business, but I’m glad I chose Evans & Co who were very helpful and efficient; the sale went through relatively quickly and without complications. Recommended
Ms C – Southall
The team are knowledgeable, professional and work hard at making and completing a sale. My partner and I both sold houses through this Estate agent this year. We have no hesitation in recommending them.
Ms S – Yeading
From start to finish the service I received from Evans & Company was first class, your staff were friendly and understanding, thank you all.
Mr W – Greenford
Thank you all so much for all your hard work on selling our house. We are so Grateful.
Mr & Mrs B – Greenford
Thank you for all your care whilst selling my property, I would totally recommend your company. You were very helpful, thank you.
Ms M – Greenford
Thank you to all the staff at Evans & Company you made our move almost enjoyable!!!!! Good luck in the future we will recommend you to all our friends and neighbours.
Mrs C – Greenford
Penny and Evans and Co were extremely helpful in helping me purchase my property . I found Penny professional throughout and a pleasure to deal with. Once purchased I instructed Evans and Co to manage the property on my behalf and I have found them to also be hardworking and professional.
Mr B – Southall
Evans & Co sold my mum’s house and was very helpful at a difficult time for us all. Jason was happy to answer any questions I had no matter how silly they were
Mrs C – Northolt
Just a brief note of thanks for your calm and efficient help with my fathers house sale. I couldn’t have wanted a better way of concluding that part of my dads life. It was all done without fuss and smoothly, many thanks.
Ms R – Southall
Evans and Company were helpful all the way through our sale and purchase with them. Whenever we thought we had a problem they helped us to resolve it. The service we received at Evans and Company was very professional and we will definitely recommend them.